Ck88 Terms & Conditions — Full Guidelines for Using the Platform

1General Terms & Contractual Basis

By accessing or using the ck88 platform, you agree to these Terms & Conditions. These terms form a legally binding agreement between ck88 and the user.

Ck88 is an online gaming platform operating under an international gaming license. The platform provides services for entertainment purposes and at all times complies with applicable laws and regulations.

• These terms are available in both Bengali and English; in the event of any conflict, the English version shall prevail.
• Ck88 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.
• You must be 18 years of age or older to use this platform.
• Accessing ck88 from any country or region where online gaming is prohibited by law is not permitted.

2Account Registration & Eligibility

To open an account with ck88, the following eligibility requirements must be met. ck88 reserves the right to close any account that does not meet these requirements at any time.

• You must be 18 years of age or older to register.
• Each individual may operate only one account.
• All information provided during registration must be accurate, complete, and up to date.
• Opening an account under someone else's name or a false identity is strictly prohibited.
• Your account login credentials (username and password) must be kept strictly confidential.
• Any suspicious activity on your account must be reported to ck88 Support immediately.

After registration, ck88 may request KYC (Know Your Customer) verification at any time. Withdrawals may be suspended until this verification is completed.

3Deposit & Payment Policy

Multiple payment methods are available for deposits at ck88. Minimum and maximum deposit limits vary depending on the payment method used.

• Deposited funds must come from a payment method registered in the same name as the account holder.
• Deposits made through third parties are strictly prohibited — accounts found to be in violation may be terminated.
• Deposits are typically credited instantly; bank transfers may take 1–3 hours.
• Minimum deposit via mobile banking and e-wallets starts from BDT 300.
• Deposits made by credit or debit card may be subject to the issuing bank's own policies.
• There are no hidden charges on deposits, though the payment provider may apply its own fees.

4Withdrawal Policy & Process

The following terms apply to withdrawals from ck88. Please ensure all conditions are met before submitting a withdrawal request.

• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawal requests will not be processed until KYC verification is complete.
• Winnings derived from a bonus cannot be withdrawn until the wagering requirements for that bonus have been met.
• Withdrawal processing times vary depending on the payment method.
• Ck88 may temporarily suspend withdrawals in cases of suspected suspicious activity.
• Daily withdrawal limits may apply and vary according to your VIP level.

If a withdrawal is declined, the ck88 Support Team will explain the reason and assist in resolving the issue.

5Bonus & Promotion Terms

All bonuses and promotions on ck88 are subject to the general terms below. Individual bonuses may carry additional conditions — please read them before claiming.

• Each bonus may only be claimed once per account; multiple accounts belonging to the same person or household are not eligible to receive the same bonus.
• Bonus balance cannot be withdrawn before the wagering requirement has been met.
• Any unused bonus will be automatically cancelled once its validity period expires.
• Some games may not be eligible for bonus use, or may contribute less toward the wagering requirement.
• If bonus abuse is confirmed, ck88 reserves the right to void the bonus and any associated winnings.
• Cashback bonuses are calculated based on net losses and credited every Monday.

6Gaming Rules & Fairness

All games on ck88 are powered by certified RNG (Random Number Generator) technology, ensuring every outcome is completely fair and random.

• The RTP (Return to Player) rate for each game is displayed in the game information.
• If a technical error produces an abnormal result, ck88 reserves the right to void that round.
• If a game is disconnected due to network issues, the data saved on the server will be considered final.
• Any winnings resulting from a software glitch or bug will not be considered valid.
• In Live Casino games, the dealer's decision is final; technical errors may be subject to review.

7Prohibited Activities

The following activities are strictly prohibited on ck88. Violating these rules may result in immediate account termination and forfeiture of any remaining balance.

• Operating multiple accounts or using another person's account.
• Using bots, automation software, or any other technical means to gain an unfair advantage.
• Bonus abuse — claiming the same bonus more than once or strategically circumventing wagering requirements.
• Using ck88 for money laundering or any other illegal financial activity.
• Harassing, deceiving, or attempting to harm other players.
• Attempting to hack or gain unauthorized access to ck88's systems or network.

8KYC Verification Process

Ck88 conducts KYC (Know Your Customer) verification to comply with international financial regulations. This process is in place to ensure the safety and security of all players.

• A scan of your national ID or passport and a recent selfie are required for verification.
• KYC verification must be completed before any withdrawal can be processed.
• Verification is typically completed within 24 hours.
• Once verification is complete, you will not need to resubmit your documents.
• All submitted documents are stored on secure servers and are never shared with third parties.

9Account Closure & Suspension

Ck88 reserves the right to temporarily suspend or permanently close an account under the following circumstances.

• Where there is clear evidence of a terms violation.
• If registration is completed using false or inaccurate information.
• Accounts that have been inactive for an extended period (more than 12 months).
• When a player submits a self-exclusion request.

Except in urgent or disciplinary cases, ck88 will notify the player at their registered email before closing an account. Players with a valid balance will be given the opportunity to withdraw funds before the account is closed.

10Responsible Gaming Policy

Ck88 believes gaming should be a source of entertainment. We never want any player to experience financial or emotional harm as a result of gaming.

• Players can set their own deposit limits at any time.
• Session time limits can be set.
• A cool-off period is available — ranging from 24 hours up to 30 days.
• If a self-exclusion request is submitted, the account will be fully suspended for the specified duration.
• If a player is experiencing difficulties, the ck88 Support team can provide guidance toward professional assistance.

11Privacy & Data Protection

Protecting the personal information you provide to ck88 is our top priority. We comply with GDPR and all other applicable data protection laws.

• Personal information is used solely for service delivery and legal compliance purposes.
• Your information is never sold or shared with third parties.
• Information may be disclosed to authorities when required by law.
• All data is stored on servers secured with SSL encryption.

For more details, visit our Privacy Policy Read.

12Changes to Terms & Effectivity

Ck88 reserves the right to amend these Terms & Conditions, in whole or in part, at any time. Players will be notified of any changes via their registered email.

• Updated terms will take effect 7 days after publication.
• Continued use of the platform after the changes take effect will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.
• If any part of these terms is found to be unenforceable, the remaining provisions will continue to apply.

If you have any questions about these Terms & Conditions, please contact the ck88 Support Team. We're always here to help.